Job Description
Prysm Corporation is a premier provider of managed IT services, delivering innovative solutions that help businesses stay connected, secure, and efficient. While we offer a range of services, this role focuses specifically on voice operations. We are looking for a dedicated Account Executive to help drive sales and growth, with an emphasis on voice communication services that empower our clients to streamline their operations.
About Prysm Corporation – Your Trusted Technology Partner
Prysm Corporation is a Managed IT Service Provider (MSP) located in Nashville, TN. We provide IT services for small and medium size businesses located in Nashville and the surrounding cities, such as Hendersonville, Mt. Juliet, Lebanon, La Vergne, Smyrna, Murfreesboro, Brentwood, Franklin, Fairview, Ashland City, and Springfield. We were established in 2010 and provide computer support, network services, voice and communication services, information technology security and consulting services to organizations.
Company Core Values
- Integrity – Always being honest and maintaining high moral principles.
- Commitment – Responsibility and dedication in attentiveness and fulfilling our customer’s requests to the best of our ability.
- Teamwork – Helping each other achieve various goals with superior communication, engagement, and collaboration amongst one another.
- Innovation – Continuing to progress and refine our systems to remain agile and applying continual improvement with customers to exceed their expectations.
- Balance – Being steady and present while we are assisting customers to attain equilibrium between personal, professional, and family life.
- Consistency – Aiming to be as consistent as possible for our customers in every situation to retain our customer's loyalty.
- Respect – Honoring a customer’s time as we value their support. Being perpetually polite, kind, and humble.
Perks and Benefits
- Medical and dental insurance 50% covered by the employer
- 401k plan with employer contributions
- Paid vacation between two and four weeks per year
- Annual performance reviews with eligible compensation increases
- Generous paid holiday schedule
- Life, AD&D, and LTD insurance 100% covered by the employer
- Employer-covered training and testing
- Fun working environment and culture
- Great opportunity for learning & advancement
Who We’re Looking For
Prysm Corporation is a family owned and family first company. We look for talented individuals with proven sales skills, exceptional customer focus, and passion for technology. By joining our team, you'll deliver forward-thinking and innovative solutions that empower clients to streamline their technology and revolutionize their business communications.
Position Information
Full Time, exempt position
$40,000 base salary
First Year OTE approx. $65,000
Second Year OTE approx. $85,000
Hours of Operations
Our hours of operation are from 8:30am to 5:30pm CST, Monday through Friday, except posted holidays.
Growth Position
This is a growth position. The goal is to prepare each employee to eventually manage a team as our needs become more complex. Individuals who show the capacity for leadership and management will be promoted in both title and compensation.
Roles and Responsibilities
- Take the lead in promoting and selling Prysm Corporation’s voice-related services, including VoIP systems, unified communications platforms, and voice infrastructure, to both new and existing clients.
- Identify and engage with potential clients who need advanced voice communication solutions within their IT infrastructure. Leverage industry knowledge and research to build a strong sales pipeline.
- Serve as an expert advisor for clients seeking voice services. Understand their business needs and recommend customized voice solutions that align with their broader IT strategies.
- Have a working knowledge of voice technology (e.g., VoIP, SIP trunking, and cloud-based voice services) to confidently present Prysm Corporation’s voice products and articulate their benefits.
- Develop and execute sales strategies to meet client needs and achieve company revenue goals. Manage the sales process from initial contact through contract negotiation and closing.
- Partner with internal teams, including IT support, engineering, and project management, to ensure smooth delivery of services and solutions to clients.
- Build lasting relationships with clients by providing post-sale support and consultation for any voice or communication-related concerns.
- Use CRM tools to track client interactions, manage the sales pipeline, and report on progress and results to company leadership.
Educational/Vocational/Previous Experience Requirements
- Education: Bachelor’s degree in Business, Technology, or a related field is preferred, but relevant experience in IT and voice solutions will be considered.
- Experience: 2+ years in sales or account management, with a preference for experience in IT, managed services, or voice technology (VoIP, UC, etc.).
Knowledge, Skills and Abilities Preferred
- Familiarity with voice technology and its role within managed IT services.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to explain technical concepts in a clear, client-friendly manner.
- Strong organizational and time management abilities.
- Proficiency in CRM software for managing client relationships and sales activity.
This position is based out of our Nashville, TN office and requires work to be performed on a regular basis in the greater Nashville, TN metropolitan area. Candidates must live in the greater Nashville, TN area, or be willing to relocate to the area upon acceptance of the position. Relocation assistance is not provided for this position. Prysm Corporation is an Equal Opportunity Employer.
